Hit enter to search or ESC to close

Get in touch

Low carbon networks: Company and country reputation building

There’s always a risk with early adopters of new regulations and technologies that if they go wrong, reputations can be harmed.

Set against this is the kudos gained from being the first-mover; not only do the media sit up and take notice but customers and investors are reassured that these forward-thinking companies are willing to take controlled risks to move ahead of the competition and to anticipate, rather than simply react to, regulatory changes.

The utility sector is facing huge challenges as it begins the transition to a low-carbon economy. On the one hand, its products-and-services offering is about to get much more complex as centralised generation gradually gives way to a decentralised system, with the introduction of smart meters and customers able to sell power back to the grid; on the other, grid infrastructure needs to be upgraded to cope with the increasing complexity. The challenge is to do this without disrupting energy supply, customer service and potentially companies’ reputations.

The regulator Ofgem has played a key role in mitigating these risks by including relationship-building measures within a new regulatory regime. The RIIO framework for network regulation (RIIO: Revenue = Incentives + Innovation + Outputs), which the regulator introduced late last year, is designed to encourage companies to be more customer-focused.

This article was written by Nicholas Chrysanthou, energy consultant analyst at Alva and released in full on Energy Business Review.

See more articles
Join our Newsletter

Be part of the Connected Intelligence community Join our Newsletter

Join our Newsletter

Optimism about vaccines and new safety measures for customers and colleagues give a hint of what the next phase of the pandemic might look like. Read the key stories in today's alva #Covid19 briefing #reputation 👉 https://t.co/0yHUoEc4jR

Re-openings and employee health continue to dominate corporate activity, while there is a rise in firms relying on a wholesale rollback of staff pay to weather the storm in this week's #Covid19 insight.
👇 Download the report here: https://t.co/TxEZpDrcNG #reputation

What are the benefits of a #mediaintelligence platform? For starters, you add a real-time, on-demand capability that significantly enhances the flexibility of your existing monitoring & analytics.
👇See what else you can expect to gain from your platform: https://t.co/MBfpl3t4n3

Load More...

Be part of the Connected Intelligence community

To join our Connected Intelligence community simply complete the form below.

Sign up to alva’s intelligence briefings showcasing business leadership during COVID-19 Sign up now