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Relationship Manager

We are looking for Relationship Managers to join our London team.

The role of the Relationship Manager is to manage and build strong relationships with existing clients through regular client contact and efficient client account management.

 

Key responsibilities

  • Build strong relationships with and retain existing clients
  • Develop and implement a retention plan for all clients
  • Attend regular meetings with current clients
  • Increase the number of users of the alva solution
  • Manage the renewal process
  • Co-develop a growth plan for existing clients
  • Proactively identify and propose areas for further analysis or internal review
  • Weekly reporting on client status

 

Key competencies

  • Relationship management – track record of developing client relationships
  • Retention management – adept at handling all stages of the client experience cycle
  • Collaborative team player – work with other team members
  • Organisational skills –ability to prioritise and balance multiple demands
  • Presentation skills – confident delivery of presentations at Executive level
  • Eloquence – highly articulate, expressive and persuasive

 

Key personal attributes

  • Coachability
  • Curiosity
  • Work ethic
  • Intelligence
  • Prior Success
  • Passion
  • Preparation
  • Adaptability to change
  • Competitiveness
  • Brevity

 

The opportunity

This is an exciting and unique opportunity to join alva, a London and New York-based fast-growth intelligence company.

The ideal candidate will thrive in an entrepreneurial, fast-paced environment and have the experience, ambition and grit to succeed.

The position will be based in our London office, although the successful candidate will also have the opportunity to work with our US-based clients in our New York office.

 

About alva

At alva our mission is to help our clients make better decisions with Connected Intelligence.

alva combines AI with sector analysts to provide an integrated solution covering business, stakeholder and media intelligence to support decision-making related to the company’s strategy, customers and stakeholders.

We work with 100+ Global 2000 companies.

 

Our Values

  • Authentic – we do what we say
  • Learner – we find ways to do it better
  • Collaborative – we are “one for all and all for one”
  • Owner – we make it happen
  • Achiever – we are focused on achieving the right outcome

 

Details

Location: Southwark, London

 

Contact Details

To apply for the position or to seek further information, please email your CV and Cover letter to careers@alva-group.com.

 

 

GDPR

alva collects and processes personal data about its applicants. How alva uses and protects this data, and your rights in relation to this data are set out in the alva Privacy policy. This policy applies to all personal data alva collects and processes about you and can be found on our Company website.

Apply Now

To apply for any of these roles, you can do so by writing to us, or sending us your CV.
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